Inbound
Receptionist & Bookings
Answers, books, reschedules and cancels appointments, handles FAQs, and escalates to your team when needed.
Speaks Telugu, Hindi & English
AI voice agents that answer your calls — on the phone and your website
ConfirmDesk answers, books, screens and supports your callers in English, Hindi and Telugu — with natural code-switching — and hands off to a human when needed. Live in minutes, no code.
Phone numberWebsite widgetHuman escalation built in
Trusted by clinics, salons & coaching centers
- Sunrise Clinic
- Glow Salon
- TopScore Coaching
- CarePlus Diagnostics
- UrbanCuts
- BrightMinds
Placeholder marks shown for layout — not actual customers.
Use cases
One platform, seven ready-made agents
Pick a category at signup — it sets the flow, prompts and tools. Every agent is fully customizable: greeting, knowledge, language, voice and escalation.
Inbound
Support & FAQ
Answers questions straight from your knowledge base and escalates anything it can't confidently resolve.
Inbound
Lead Capture
Qualifies and captures leads — name, need, budget and contact — then hands hot ones to a human.
Inbound
Personal Call Screener
Screens calls for an individual, connects the ones that matter and takes a message for the rest.
Outbound
Appointment Confirmation
Calls customers ahead of time to confirm, reschedule or cancel upcoming appointments and cut no-shows.
Inbound
Order Status
Looks up order or booking status via a webhook to your system and answers the caller instantly.
Flexible
Custom Agent
A generic agent driven purely by your greeting, knowledge base and tools — shape it to your workflow.
Two channels
Answer on the phone and in the browser
The same agent — same knowledge, languages and escalation — works over a phone number and as a website widget. Turn on one or both.
Phone number
Customers call your number
Point us a number (or use one we assign) and the AI picks up every call — 24/7, in the caller's language, over India telephony.
- Answers instantly, no hold music, no queue
- Warm-transfers to your team when needed
- Recording disclosure + DND respected
Website widget
Customers talk in the browser
Paste one line into your site. A floating “Talk to our AI” button lets visitors have a live voice conversation via WebRTC — no phone number, no download.
<script src="https://cdn.confirmdesk.in/confirmdesk-widget.js" data-embed-key="pk_live_xxx"></script>Rendered in a Shadow DOM, so it never clashes with your site styles. Try the live browser demo lower on this page.
The differentiator
Genuinely great Telugu, Hindi & English — mid-call code-switching included
Indian customers mix languages in a single sentence. Western voice tools mishear that. ConfirmDesk is tuned for natural Indian speech, switches languages the moment your caller does, and is priced in rupees on India telephony.
- 3
- languages, code-switched
- ₹
- INR pricing
- 24/7
- always answers
Same agent, three languages
- English
Sure, I can book that for you.
- हिन्दी
बिलकुल, मैं आपका slot book कर देती हूँ।
- తెలుగు
అలాగే, మీ appointment confirm chestanu.
Switches automatically when the caller switches — mid-sentence.
How it works
Live in minutes — three steps
- Step 1
Sign up
Create your account and pick an agent category — receptionist, support, lead capture and more. Free to start, no card.
- Step 2
Configure your agent
Set the greeting, add your knowledge (hours, services, prices, FAQs), choose a language and voice, and set an escalation number.
- Step 3
Go live on phone + web
Point a number and grab your one-line website widget. Your AI is answering calls in minutes — no code required.
Escalate to human
The AI handles it — and knows when to get a person
Every inbound agent can escalate. It only pulls in a human when the conversation genuinely needs one, so your team spends time where it counts.
Warm transfer on the phone
The AI transfers the live call to your escalation number when a caller asks for a person.
Callback on the web
In the browser widget it captures contact details and raises a callback — or offers click-to-call.
After hours, takes a message
Outside business hours it politely takes a message instead of transferring, so nothing is missed.
Pricing
Simple rupee pricing
A one-time setup plus a monthly plan with included call-minutes. All numbers below are placeholders for launch pricing and may change.
Starter
Solo professionals & single locations
₹8,000/ month
+ ₹25,000 one-time setup
1 agent · included call-minutes
- 1 voice agent (phone or web)
- English, Hindi & Telugu
- Knowledge base + custom greeting
- Human escalation
- Email + WhatsApp summaries
Most popular
Growth
Busy clinics, salons & coaching centers
₹12,000/ month
+ ₹40,000 one-time setup
Phone + web · more call-minutes
- Everything in Starter
- Phone number + website widget
- Bookings, support, lead capture flows
- Calendar connect (Google)
- Priority support
Scale
Multi-branch & high call volume
₹15,000/ month
+ ₹50,000 one-time setup
High volume · custom minutes
- Everything in Growth
- Higher concurrency & rate caps
- Outbound webhooks (HMAC-signed)
- Multiple locations
- Dedicated onboarding
Placeholder pricing shown for planning only. Final plans, included minutes and overage rates will be confirmed before onboarding. Setup ₹25k–₹50k one-time; ₹8k–₹15k/mo including minutes.
Live demo
Hear it for yourself
Try both channels. Enter your number and we'll call you right now, or tap the floating “Talk to our AI” button to talk in your browser.
Phone call-back demo
We place a real call to your +91 number (India only).
Browser demo (bottom-right widget)
Talk over WebRTC — no phone needed. It degrades gracefully if the demo line is warming up.
Mic access is only requested when you tap the widget.
Get a live demo call
We'll call your number so you can hear the AI agent.
English, Hindi and Telugu — with natural mid-call code-switching, the way Indian customers actually mix languages in one sentence. You set a primary language and pick a voice per language; the agent adapts if the caller switches.
Both use the same agent. A phone number is best when customers already call you; the website widget lets visitors talk to your AI over WebRTC (no phone, no download) right on your site. Turn on one or both — one line of embed code adds the widget.
Every inbound agent can escalate. On the phone it warm-transfers the live call to your escalation number. In the browser widget it captures contact details and raises a callback (or offers click-to-call). Outside business hours it takes a message instead of transferring.
Inbound calls are initiated by your customer. For outbound appointment confirmation, each call is tied to a specific appointment the customer already booked — the agent confirms, reschedules or cancels; it never sells or promotes. That keeps calls in the service/transactional category.
We are built to act as a data processor on your behalf, processing only the personal data needed to run your agent, honouring delete-on-request, and adding a recording-disclosure line to greetings. See our Privacy Policy for details. (Draft — under review with counsel.)
Call recordings are retained for 90 days by default and then deleted, unless you configure a different window. Customer contact details are kept only as long as needed to provide the service and are deleted on request via the dashboard.
A one-time setup fee (₹25k–₹50k) plus a monthly plan (₹8k–₹15k) that includes call-minutes. Pricing shown on this page is a placeholder for launch and will be confirmed before onboarding. You can start free and configure your agent before going live.
Give your business a voice AI that never misses a call
Answer on the phone and your website, in English, Hindi and Telugu — with a human handoff when it counts. Live in minutes.
No card required · Speaks Telugu, Hindi & English